Privacy Policy

Effective Date: 1st January 2025

Last Updated: 30th July 2025

Introduction

Dirt-Less Detailing is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our car detailing services.

Information We Collect

Personal Information

We may collect the following personal information when you:

  • Request a quote or book our services
  • Contact us through our website or phone
  • Subscribe to our newsletter or marketing communications

This information may include:

  • Name and contact information (email address, phone number, mailing address)
  • Payment information (processed securely through third-party payment processors)
  • Communication preferences and service history

Automatically Collected Information

We may automatically collect certain information about your device and usage of our website, including:

  • IP address and browser type
  • Pages visited and time spent on our site
  • Referring website information
  • Device and browser settings

How We Use Your Information

We use your information to:

  • Provide and improve our car detailing services
  • Process bookings and communicate about appointments
  • Send service reminders and follow-up communications
  • Respond to your inquiries and provide customer support
  • Send marketing communications (with your consent)
  • Analyze website usage and improve our online experience
  • Comply with legal obligations

Information Sharing and Disclosure

Third-Party Service Providers

We share your information with trusted third-party service providers who assist us in:

  • Payment processing (credit card processors, payment gateways)
  • Communication services (email providers, SMS services)
  • Website analytics (Google Analytics and similar services)
  • Advertising and marketing measurement (Google Ads, Facebook Ads, and other advertising platforms)

Important Notice About Advertising:

We share customer information with third parties, including Google, Facebook, and other advertising platforms, to perform ad measurement services on our behalf. This helps us understand the effectiveness of our advertising and improve our marketing efforts.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner.

Your Consent and Rights

Consent for Information Sharing

By using our services, you consent to our sharing of your information with third-party service providers for the purposes described in this policy, including advertising measurement services, where legally permissible.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Object to or restrict processing of your information
  • Withdraw consent for marketing communications
  • Request data portability

To exercise these rights, please contact us using the information provided below.

Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will promptly delete such information.

International Data Transfers

If you are located outside the United States, please note that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country.

EU User Consent (GDPR Compliance)

For users in the European Union, we comply with the General Data Protection Regulation (GDPR) and obtain appropriate consent for:

  • Processing your personal data
  • Sharing information with third parties for advertising purposes
  • Using cookies and tracking technologies
  • Sending marketing communications

You may withdraw your consent at any time by contacting us.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide targeted advertising
  • Improve website functionality

You can control cookie settings through your browser preferences. Please note that disabling cookies may affect website functionality.

Marketing Communications

With your consent, we may send you:

  • Service reminders and appointment confirmations
  • Promotional offers and special deals
  • Company news and updates
  • Customer satisfaction surveys

You can opt out of marketing communications at any time by:

  • Clicking the unsubscribe link in our emails
  • Contacting us directly
  • Updating your preferences in your account settings

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending an email notification (if you have provided your email address)
  • Displaying a notice on our website

Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Dirt-Less Detailing

Email: brenden@dirtlessdetailing.com

Phone: 253-252-9758

Address: [your-business-address]

Your Privacy Matters: We are committed to protecting your privacy and handling your information responsibly. This policy is designed to be transparent about our practices and your rights regarding your personal information.